Privacy Policy
Your privacy is important to us. This policy explains how Secaion collects, uses, and protects your personal information.
Last Updated: November 10, 20251. Introduction
Secaion ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, company name
- Inquiry Information: Details you provide when requesting services or information
- Project Information: Information related to projects and services we provide
- Communication Records: Correspondence via email, phone, or other channels
2.2 Information Automatically Collected
When you visit our website, we may automatically collect certain information:
- Usage Data: Pages visited, time spent, links clicked
- Device Information: Browser type, operating system, IP address
- Cookies: We use minimal cookies for essential website functionality
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to inquiries, send updates, and provide support
- Project Management: To manage and execute client projects
- Business Operations: For invoicing, contract management, and administrative purposes
- Legal Compliance: To comply with legal obligations and protect our rights
- Website Improvement: To analyze and improve our website performance
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party vendors who assist in operating our business (e.g., hosting providers, email services), bound by confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect the rights, property, or safety of Secaion, our clients, or others
- With Consent: With your explicit consent for other purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection
- Secure development practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we securely delete or anonymize it.
Typical retention periods include:
- Client Project Data: Duration of engagement plus 7 years for legal and tax purposes
- Contact Inquiries: 2 years from last contact
- Website Analytics: 26 months
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a structured format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at support@secaion.com.
8. Cookies and Tracking Technologies
Our website uses minimal cookies and tracking technologies:
- Essential Cookies: Required for basic website functionality
- Analytics: We may use analytics tools to understand website usage (anonymized data)
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to such transfers.
12. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising your rights
Note: We do not sell personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: support@secaion.com
- Phone: +1 (202) 384-3080
- General Inquiries: info@secaion.com
15. Product-Specific Privacy Policies
Certain products and services may have additional privacy considerations: